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Studio open · Tallinn EET
Service · Zaproo.Cloud

Operated commerce runtime
for serious retailers.

One accountable team operating your whole commerce stack as a single production system — Magento, headless frontend and integrations, with reliability, performance, scaling and recovery owned end to end. On your cloud or ours.

What we deliver

The full commerce runtime.
And the operations team to run it.

No theoretical slides, no empty promises. These are real, live solutions we operate and develop for Bauhof and Aatrium today.

01 Featured

Autonomous, scalable infrastructure

System stability is maintained through campaign peaks, checkout bursts and seasonal traffic surges. The runtime adapts automatically to load, so commerce teams never have to coordinate manual scaling during critical sales windows.

Most-shipped piece
02

Maximum speed everywhere

The store is fast and available at every point in Europe — not just a CDN effect, but a controlled runtime combined with edge delivery that keeps content close to the customer for a lag-free shopping experience.

03

Real-time insight & control

End-to-end observability across the commerce runtime — from edge to application and business-critical flows. Potential bottlenecks are surfaced early, with alerts and response workflows designed for real retail operations, not generic infrastructure dashboards.

04

Data security & disaster recovery

Business-critical data is always protected and recoverable — not just backed up, but a rehearsed DR discipline. Regular verification checks and recovery drills ensure business continuity and data integrity in any situation.

05

Highest security standards

Full compliance with data-protection rules (GDPR-aligned on your chosen cloud footprint) and strict security measures to protect trade secrets. Customer data is held securely on the infrastructure.

06

Accountability & peace of mind, 24/7

The system is the responsibility of the senior engineers involved in its design. Around-the-clock expert support delivers operational peace of mind and frees the team to focus on running the business.

07

Commerce-specific operations & SRE

Zaproo.Cloud takes operational responsibility for the commerce runtime: cutovers, rollback plans, capacity planning, DR drills and incident response, built to keep checkout, integrations and campaign load under control.

How we work

3 stages. No surprises.

A single statement of work, weekly demos, and the same engineers in every meeting. Re-scopes happen in writing.

  1. 01 Week 1

    Audit & migration plan

    We map your existing infrastructure, traffic profile, peak loads, and stateful components. The result: a detailed migration plan with a risk analysis and a code-freeze schedule.

  2. 02 Week 1 — 2

    Environment provisioning

    Cluster setup, edge layer, observability, secure secret management, and CI integrations. We build a staging environment that mirrors live conditions down to the network policies.

  3. 03 Week 2 +

    Cutover & operations

    DNS switch in the agreed window, P95 latency and error-rate monitoring, a tested rollback — cutover usually completes in 30 minutes. From there, Zaproo.Cloud runs the commerce runtime day to day: reporting, capacity planning, quarterly DR drills and incident response.

Our toolchain

Boring tech.
On purpose.

This is the same production stack that powers Zaproo.Cloud across clients: an infra-agnostic Kubernetes runtime, a standard observability layer, and a repeatable operating model that survives team changes, traffic spikes and future automation needs.

01 Runtime
Kubernetes
02 Edge
Cloudflare
03 Observability
Grafana
04 Observability
Loki
05 Observability
Prometheus
06 Observability
OpenTelemetry
07 Observability
Sentry
08 Security
Vault
09 Data
PostgreSQL
10 Cache
Redis
10 pieces · one runbook
Case spotlight
Bauhof · 2024

Fifteen stores, one cluster, Black-Friday-tested.

Bauhof.ee runs on Zaproo.Cloud — 15 stores worth of inventory, edge-cached storefront, autoscaled to four times steady-state during peak, with zero unscheduled outages in the last twelve months. These numbers are not passive infrastructure: they come from active capacity planning, tested rollback procedures, DR rehearsals and a runtime built for commerce peaks.

Uptime · 90 d
99.9%
P95 latency
87 ms
Common questions

The four answers
we send back most.

If yours is here, you can skip the form. If not, the brief on /contact takes two minutes.

Why not just hire a DevOps engineer?

A DevOps engineer solves only part of the problem. Commerce reliability also depends on release discipline, observability, integration awareness and incident ownership across Magento, the frontend and integrations. Zaproo brings all of that under one accountability model — a whole team on call, not a single hire and a single point of failure.

Do we have to move to your cloud?

No. On your cloud or ours. We operate your commerce stack wherever it runs — your existing AWS / GCP / Azure account, or Zaproo.Cloud. We replace the operational load, not your cloud provider.

What does "one SLA" actually cover?

One accountable partner for the whole production system — Magento, headless frontend, integrations and infrastructure — so at 02:00 there is a named engineer who owns the incident end to end, not four vendors escalating to each other.

A 30-minute call · No deck · A clear next step

Ready for commerce operations
under one SLA?

Book a call
+372 656 0066