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Tallinn

Operated commerce runtime
for serious retail and B2B merchants.

One accountable team operates Magento, the headless frontend and the integrations as a single whole. We are responsible for the platform’s reliability, performance, scaling and recovery end to end: on your cloud or ours.

The full commerce runtime.
And the operations team to run it.

No theoretical slides, no empty promises. These solutions are running today, and we operate and develop them for our clients.

Featured

Infrastructure that scales automatically

The platform stays stable through campaigns, seasonal traffic peaks and sudden jumps in checkout load. Resources scale automatically with demand, so your team is not coordinating manual scaling during a critical sales window.

Most common

A fast shopping experience across Europe

Content reaches the customer from as close as possible through Cloudflare’s global network. Lower latency means a faster page and a smoother purchase, wherever the customer is.

Real-time insight & control

We monitor the whole platform end to end, from Cloudflare through the application to the business-critical flows. Alerts surface anomalies quickly and give the team the information it needs to respond.

Data security & recovery readiness

Business-critical data is backed up and its recoverability is verified regularly. Recovery drills confirm that the backups can actually be used when they are needed.

Security at every layer

The infrastructure is built with data-protection and security requirements in mind. Access, secrets, network rules and the handling of customer data are controlled and documented.

24/7 accountability & response

The system is owned by the same engineers who built it. We respond to critical incidents around the clock, so your team is not hunting at 3am for whoever is responsible.

Commerce operations & SRE

Zaproo.Cloud takes responsibility for running the commerce platform day to day: deployments, rollback plans, capacity planning, recovery drills and incident response. The aim is simple: keep checkout, integrations and campaign load under control.

3 stages. No surprises.

A clear statement of work, weekly demos and the same accountable team for the whole project. Changes of scope are agreed in writing.

  1. 01Week 1

    Audit & migration plan

    We map your existing infrastructure, traffic profile, peak loads and the stateful parts of the system. The result is a detailed migration plan with a risk analysis and a code-freeze schedule.

  2. 02Week 1–2

    Environment provisioning

    We set up the cluster, the Cloudflare edge layer, the monitoring, secure secret management and the CI integrations. We build a staging environment that mirrors production down to the network and security rules.

  3. 03Week 2 +

    Go-live & ongoing operations

    The cutover happens in an agreed maintenance window with a tested rollback plan. During the switch we watch latency, error rate and the platform’s key metrics. From there Zaproo.Cloud takes over running the platform day to day: reporting, capacity planning, recovery drills and incident response.

Boring tech.
On purpose.

Every Zaproo.Cloud client runs on the same standardised technical foundation: Kubernetes, one monitoring layer and a repeatable operating model. Fewer one-off arrangements means fewer surprises and simpler operations as the system grows.

Orchestration
Kubernetes
CDN / Edge
Cloudflare
Monitoring
Grafana
Logs
Loki
Metrics
Prometheus
Telemetry
OpenTelemetry
Error tracking
Sentry
Secrets
Vault
Data
PostgreSQL
Cache
Redis
10 components · one operating model
Bauhof · 2024

15 stores, one cluster, tested under Black Friday load.

Bauhof.ee runs on Zaproo.Cloud: 15 stores worth of inventory, edge-cached storefront, autoscaled to four times steady-state during peak, with no unscheduled outages across the 2024 peak season. These numbers are not passive infrastructure: they come from active capacity planning, tested rollback procedures, DR rehearsals and a runtime built for commerce peaks.

Uptime · 90 days
99.9%
P95 latency
87 ms

Questions
we get asked most often.

If yours is here, you have your answer. If not, send a brief , it takes two minutes.

Why not just hire a DevOps engineer?

A DevOps engineer covers only part of the whole. Commerce reliability also depends on the application, the deployments, the integrations, the monitoring, and on who owns the entire system during an incident. Zaproo brings all of that under one accountability model: a whole team on call, not a single hire and a single point of failure.

Do we have to move to your cloud?

No. We operate your commerce platform wherever it runs: your existing AWS, GCP or Azure account, or Zaproo.Cloud. We take over the operational load, not your cloud provider.

What does "one agreement" actually cover?

One partner is accountable for the whole production system: Magento, the headless frontend, the integrations and the infrastructure. If a critical incident happens at 02:00, you are not the one working out which vendor owns it.

Your whole commerce platform.
One accountable team.

Book an audit
+372 656 0066